Shipping policy

Effective Date: 03/24/2025

Thank you for shopping with us! We are committed to delivering your skincare products quickly and efficiently across the United States. Please review our shipping policy for important details on shipping costs, delivery options, and more.

Shipping Costs

We offer the following shipping options:

  • Standard Shipping (5-7 business days): $5.99

  • Expedited Shipping (2-3 business days): $12.99

  • Free Standard Shipping on orders over $50

All shipping costs are calculated at checkout. Please note that additional fees may apply if multiple shipments are required for your order.

Local Delivery Options

We offer local delivery within [Specify Coverage Area, e.g., Chicago and surrounding suburbs].

  • Local Delivery (1-2 business days): $5.00

  • Free Local Delivery on orders over $40

After placing your order, you will receive a confirmation email with delivery details. We will contact you to schedule a convenient delivery time.

Returns, Changes, and Cancellations

  • Returns: Due to the nature of our skincare products and for hygiene reasons, we do not accept returns at this time. Once a product has been opened or used, it cannot be resold or restocked. We appreciate your understanding.

  • Order Changes: If you need to modify your order, please contact us within 12 hours of purchase.

  • Cancellations: Orders may be canceled within 12 hours of placement. Once shipped, orders cannot be canceled.

  • Lost or Damaged Orders: If your order arrives damaged or is lost in transit, please contact us immediately with your order details and any supporting images.

    Potential Service Interruptions

    While we strive to meet estimated delivery times, delays may occur due to factors outside our control, such as weather conditions, carrier disruptions, or high order volumes. If your package is delayed, we appreciate your patience and will keep you updated.

    Order Tracking Details

    Once your order has shipped, you will receive an email with tracking information. You can track your order using the provided link. If you have any questions about your shipment, please reach out to our customer service team at

  • Customer service  Heritage Glow ‪(630) 384-9054‬